Enterprise Feature
Setup and Dedicated Support
Don't go through the transition alone, our team is by your side.
The riskiest part of a migration is not the first week but the first term: when data is moved over incompletely, the problem surfaces months later on a reporting screen. That is why we plan with you from the start how your student, teacher, and branch records will be moved. And once setup is done, the people answering your questions are the team building the product, not a call center.
How it works
Your account is opened
When you fill in the form, our team opens your institution account. The 30-day trial starts with Pro features and no card details.
Define your institution
You add or import branch, class, and teacher information. If you want us to import your Excel student and parent lists, that is a one-off service included in Campus.
Users sign in
Login details for new accounts are emailed automatically. On Pro, we set up the first flows together in a live setup call.
Start your processes
You start schedule, homework, exam, and attendance flows and follow results on the dashboards. The help center and in-app support tickets are always available.
What it offers each role
Institution Admin
Runs the setup and opens accounts; when a report is missing, talks to the team that builds the product rather than a call center.
Teacher
Learns attendance, homework, and exam flows with the role-specific step-by-step guides in the help center.
Campus institutions
Get an assigned success manager, an SLA, training, and data migration in the plan; the panel opens with the institution's own name, logo, and colors.
- Add or import your branch, class, and teacher lists yourself; if you want us to import your Excel lists, that one-off service is included in Campus.
- The help center and role-based guides are always available inside the platform.
- Save time by importing global packages into your own institution's workspace.
- Get priority support and one live setup call on Pro, and an assigned success manager with an SLA on Campus.
Frequently asked questions
Support is available every day from 08:00 to 21:00, in Turkish and English, with an average response time under 2 hours.
Adding or importing lists yourself is possible on every plan. Having us import your Excel student and parent lists is a one-off add-on service that is included in the Campus plan.
No. Hippotenus is web-based; every role signs in from the browser with its own account. Servers, backups, and updates are handled on our side.